Blog

Quantifying the “Value” of Healthcare Products: 6 Clear Signals that Even Washington Can’t Derail This Train

January 14, 2014

Posted by Peyton Marshall

Posted in Increase B2B Sales, Quantify Customer Value

Share

A wait-and-see approach in healthcare can be habit-forming.  Especially in the face of political gridlock.

“Maybe I can keep my current healthplan.” “ Maybe the medical devices tax will be repealed.”  “Maybe the next electronic health records software will be easier to implement.”  “Maybe Obamacare will go away.”  Uncertainty is a great excuse to defer or avoid change.

But whether you vote Republican or Democrat, whether you live in a red state or a blue state, there is one train in healthcare that is not about to be derailed.   Suppliers of medical devices, diagnostics, software and pharmaceuticals must understand and quantify the value of their offerings.

As a former biotech CFO and CEO for a decade-and-a-half, I have to say it’s about time.
There are some compelling signs that this train is unstoppable.  You know you have to talk about value in healthcare when…
1. There is an entire academic journal, International Journal of Technology Assessment in Healthcare, devoted to the discipline of “Health Technology Assessment,” which is code for “treatments that offer value and value for money”
–  “Members shall be involved in value analysis and employed by a hospital, health system, or organizations involved in value analysis services” and
– “No member shall be employed, directly or indirectly in the role of medical/surgical product sales or promotion”
3. You can go online and subscribe to Healthcare Value Analysis Magazine  “in order to bring you the best savings strategies and practices that will help your hospital, system or IDN’s value analysis teams and committees move to the next level of performance”
4. The pivotal chapters of leading pricing textbooks for healthcare product suppliers focus on value-based strategies (see Chris Provines’ Strategic Pricing for Medical Technologies, Mick Kolassa’s The Strategic Pricing of Pharmaceuticals)
5. There is a cloud software application  for hospital purchasers to:
– “streamline and centralize value analysis”,
– “automate your product evaluation process”,
– “learn from value analysis conclusions and input from peer institutions” and
– “improve negotiating leverage with your vendors” with “side-by-side product comparisons”
6. Michael Porter writes an article in the New England Journal of Medicine and co-authors a book on healthcare strategy, both with “value” in the title.
The need to talk about quantified value should be a no-brainer, shouldn’t it?
Yet it’s amazing how few healthcare suppliers have taken the steps necessary to make value a pervasive organizational language for designing, evaluating, marketing and selling their products.
In other industries, talking about quantified value has been a normal and natural act.  In the 1980’s and 1990’s, we always quantified the value of new financial products in development.  But when I landed in biotech in the late 1990’s, I have to admit that I wondered what planet I was on.  The subject of value in healthcare was regularly greeted with an upturned nose or viewed as “less than appropriate.”  It was fine to talk about product benefits in terms of clinical efficacy, patient safety or even ease of use. But quantified value, measured in dollars and cents, was often a foreign language.
Don’t get me wrong; this wasn’t universal.  In my first biotech company, we deliberately designed clinical trials to provide value-quantifying outcomes.  And value was part of our conversation even when we weren’t discussing the price of our product.
But outside the company, there were those in the medical community for whom economic considerations were off-limits.  I remember the 55-year-old cardiologist who said, “Don’t tell me about economics. Legally and ethically, I can’t consider costs when I make treatment decisions.”  Senator Schumer articulated the basic attitude.  “I’m strongly for a patient Bill of Rights. Decisions ought to be made by doctors, not accountants.”
Times have changed.  Today speaking value in healthcare no longer requires an interpreter.  At a non-profit or a government healthplan.   In the most patient-centric hospital.  With the most compassionate, or saintly physician.  Healthcare buyers and providers are rapidly becoming fluent in the language.
It’s time to make value central to the decisions and discussions of healthcare product suppliers.  Understanding value is not a specialized function to be siloed in a pharmacoeconomics group or confined to a market access group.  And medical devices, diagnostics, software and pharmaceutical suppliers need the tools to speak that language.  Every day.
About the Author:
Peyton Marshall is CEO of LeveragePoint. Previously, he served as CFO and Acting CEO at PanacosPharmaceuticals, Inc., CFO of EPIX Pharmaceuticals, Inc. and as CFO of The Medicines Company through their initial public offering and the commercial launch of Angiomax®. Previously, he was an investment banker in London at Union Bank of Switzerland, and at Goldman Sachs where he was head of European product development. He has served on the faculty in the Economics Department at Vanderbilt University. Dr. Marshall holds an AB in Economics from Davidson College and a PhD in Economics from the Massachusetts Institute of Technology.

What's Next?

Leave a Reply

Your email address will not be published. Required fields are marked *

Ready to Dive In?

GET A PERSONALIZED DEMO

If you’d like to talk more about LeveragePoint’s Value Proposition tool, we’d welcome the opportunity to speak with you. We will listen to your needs, and help you understand if the tool is right for you.

REQUEST DEMO

We use cookies to provide you with a better onsite experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close